Feel free to PM me if you have any questions regarding the game or your account.
If you're jailed or marked as a cheater, don't expect me to help you there. You know exactly why that happened.
Most of the issues with crashing and performance over the last couple weeks has had to do with gifting and push notifications crashing the servers, and server maintenance has been hard because Northe… (View Post)
Gifts were only part of it this time. We were prepping the servers in the back end prepping for a new update that we anticipate this week. And then as we were changing them, we put in all of those gi… (View Post)
I use an iPhone 11 and play a few event-related games daily and I've only had this issue like once in April, so this is not something I'm personally seeing -- nor is anybody at our studio seeing when… (View Post)
We've literally worked all day on this, and the fix is something we can't blanket a button on. We have to go into accounts manually, and you know that'll take forever considering how many subscribers… (View Post)